Loss or Damage of Baggage & Personal Effects
Get up to $5,000 coverage In the event of baggage loss or damage to personal effects.
COVID-19 Coverage
Traveling during the pandemic can be stressful when your insurance plans do not provide you with proper coverage. With Corporate Travel360, you can travel knowing that you are covered up to $100,000 in overseas medical expenses incurred due to COVID-19.
Emergency Medical Evacuation and Medical Expenses
Our plans cover costly medical treatment, transportation, and evacuation in case of a medical emergency, ensuring the best possible care and reducing financial burden.
Trip Delay or Missed Connection
Coverage on trip delay or missed connection provide peace of mind and financial protection for travelers, mitigating the impact of unfavourable circumstances.
What Our Customers Have To Say About Us
Preferred Travel Insurance in Singapore
Customer Review by Jayden Wong
The length of cover per trip is more than sufficient, especially for some of my employees who are required to go on longer work trips occasionally. I’m satisfied with the benefits and coverage of this corporate travel insurance, thank you!
Chinese Physician Expense
Customer Review by Ng Wee Kiat
This insurance plan covers Chinese physician consultation too which is great news for many of us who prefers TCM as a follow-up treatment in Singapore. It’s always good to have the flexibility of choice when it comes to our own well-being.
Corporate Travel360 Insurance Benefits And Coverage
| Scheduled Benefits | Maximum amount payable per insured person per trip (S$) | |
| Elite | Classic | |
| Personal Accident Protection | ||
| Accidental Death | 400,000 | 200,000 |
| Insured Person aged 71 years and above | 200,000 | 100,000 |
| Accidental Permanent Disablement (PD) | The percentage as stated in the Table of Benefits | |
| Accidental Burns Benefit (2nd & 3rd Degree Burns) | The percentage as stated in the Table of Benefits | |
| Accidental Death whilst in Public Conveyance | 50,000 | 30,000 |
| Comatose State Lump Sum Benefit (Accidental Causes only) | 25,000 | 15,000 |
| Simple Or Other Fractures | 5,000 | 5,000 |
| Child Education Grant (S$5,000 per year up to 5 years) | 25,000 | 25,000 |
| Legal Assistance following an Automobile Accident | 15,000 | 10,000 |
| Personal Liability | 1,000,000 | 1,000,000 |
| Medical and Related Expenses | ||
| Medical and Accidental Dental Expenses Inclusive of Chinese Physician expenses up to S$1,500 per accident | 200,000 | 150,000 |
| Insured Person aged 71 years and above | 100,000 | 100,000 |
| Medical Expenses due to COVID-19 | 100,000 | 100,000 |
| Medical Expenses due to COVID-19 (Insured Person aged 71 years and above) | 50,000 | 50,000 |
| Hospital Confinement (S$250 per day) | 10,000 | 5,000 |
| Hospital Cash Benefit in Singapore (S$250 per day) | 5,000 | 5,000 |
| Get Well Benefit (S$100 per day) | 6,000 | 6,000 |
| Return Treatment Inclusive of Chinese Physician expenses up to S$750 per accident (within 30 days of return from Business Trip) | 10,000 | 7,500 |
| Emergency Medical Evacuation Assistance | Unlimited | Unlimited |
| Repatriation of Mortal Remains | Unlimited | Unlimited |
| Overseas Burial Expenses | 5,000 | 5,000 |
| Emergency Mobile Phone Charges | 300 | 200 |
| A. Compassionate Visit by Family or Friend | 10,000 | 10,000 |
| B. Death of Close Relative | 5,000 | 5,000 |
| Travel Inconvenience Benefits | ||
| Trip Cancellation | 10,000 | 5,000 |
| Trip Cancellation due to COVID-19 | 5,000 | 2,500 |
| Trip Curtailment | 10,000 | 5,000 |
| Trip Curtailment due to COVID-19 | 5,000 | 2,500 |
| Travel Delay (S$250 per full 6 hours of delay) | 1,000 | 1,000 |
| Travel Misconnection (S$100 every 6 consecutive hours) | 1,000 | 1,000 |
| Flight Overbooked | 200 | 200 |
| Flight Deviation (S$200 per full 6 hours of delay) | 1,000 | 1,000 |
| Loss or Damage of Baggage & Personal Effects - Limit S$1,000 per article, pair or set | 5,000 | 3,000 |
| Loss of Personal Money/Travel Document and Credit Card Misuse | 5,000 | 3,000 |
| Credit Card Outstanding Balance | 5,000 | 3,000 |
| Delayed Baggage (S$250 per full 6 hours of delay) | 1,000 | 1,000 |
| Hijacking (S$250 per full 6 hours of delay) | 5,000 | 5,000 |
| Staff Replacement Benefit | 5,000 | 5,000 |
| Rental Vehicle Excess | 1,000 | 1,000 |
| Annual Premium Per Insured Person | ||
| Regional Plan | 265 | 225 |
| International Plan | 385 | 325 |
Geographical Areas
Regional covers Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand, Vietnam, Hong Kong, Macau, China, Taiwan, Mongolia, South Korea, Japan, India, Sri Lanka, Maldives, Australia and New Zealand
International covers all non-restricted countries. Restricted countries include Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan or Syria and other US Sanctioned Countries
Eligibility
Insured Person must be a full-time employee of the Policyholder, aged between 18 to 70 years old, renewable up to age 75.
| Group Discount | 10% - 15 employees and above |
| 15% - 50 employees and above | |
| Minimum Headcount Per policy | 2 employees |
| Policy Administered on Unnamed Basis | Minimum headcount - 5 employees and above |
| No. of Days Per Trip | Up to 182 days |
| Aggregate Limit Per Conveyance | S$10,000,000 |
Policy Owners’ Protection Scheme
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
FAQs
Corporate Travel360 Insurance FAQs
A: HL Assurance Corporate Travel360 is designed for corporations and SMEs to provide a comprehensive coverage for their employees while they travel the world for business. The travel insurance covers both the business and leisure aspects of the trip within the period of insurance.
A: Eligible policyholders must be fully vaccinated and fulfil the pre-departure & post-arrival test requirements imposed by the country that you are travelling to, or the transport operator that you will be travelling on. Policyholders can also purchase HL Assurance Corporate Travel360 if the following requirements are met:
- Singaporean, Singapore Permanent Resident, Employment Pass Holders with valid passes
- Residing in Singapore
- Age from 18 to 75 years old
- A professional who performs office-related and indoor activities
A: HL Assurance Corporate Travel360 provides a wide range of coverage such as:
- Overseas Medical Expenses (includes COVID-19)
- Medical Expenses in Singapore (includes COVID-19)
- Accidental Death and Permanent Disablement Benefits
- Travel Inconveniences such as Trip Cancellation, Trip Curtailment and Travel Delay
- Damage or Loss of Portable Business Equipment
Please refer to Corporate Travel360 Policy Wording for the comprehensive coverage.
A: This is a yearly renewable annual plan.
A: The minimum headcount is 2 employees. If the Corporate Insurance is purchased for less than 5 employees, the policyholders shall be named in the proposal forms. For the purchase of more than 5 employees, the insurance is unnamed.
A: Each overseas trip that you take shall not exceed 182 days.
A: You may like to submit your claims online at www.hlas.com.sg/resources/claim-forms. Kindly note that it may take longer to process a claim if we require additional information or documents from you. For any claims enquiry, amendment of details or submission of supporting or original documents, please email our friendly claims officers at claims@hlas.com.sg with our acknowledgement reference number – MTC/YYYY/000000.
We will keep you updated on your claim by email. You can also call our hotline 69226003 to check on your claim.
You can find out more about our Terms and Conditions for Corporate Travel360 here
Claims
For 24-Hour Emergency Travel Assistance Service, please contact 6922 6009.
File a Travel Insurance Claim
Claims Procedure and Documentation
Please submit your claim to us with the original Claim form and supporting documents within 30 days upon returning from your trip.
Common documents for all Travel Insurance Claims:
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- Claim Form
- Copy of flight itinerary
- Proof of travel, i.e. original boarding pass, air tickets, copy of passport etc.
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Supporting documents needed when making a claim for:
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- Personal Accident, Medical, Dental and Other Expenses
- Medical Report and Medical Certificate
- Original Medical bills / receipts
- Death Certificate, autopsy report, coroner’s findings, if applicable (for death claim)
- Documentary proof of relationship between deceased and claimant (for death claim)
- Motor accident report / police report (for injury / death resulting from a traffic accident)
- Baggage & Personal Effects
- Baggage loss or damage report / Property irregularity report from the carrier / airline
- Baggage tag(s) issued from the carrier / airline during check-in
- Written confirmation of carrier / airline’s settlement / rejection of claim for damage / loss of property
- Photographs of damaged items
- Original purchase receipts of damaged/lost items
- Money & Documents
- Copy of police report lodged at place of loss within 24 hours
- Receipts for replacement of passport / visa
- Transportation and / or hotel bills / receipts incurred for replacement of document
- Baggage Delay (at the scheduled overseas destination)
- Baggage delay report
- Baggage tag(s) issued from the carrier / airline during check-in
- Written confirmation from carrier / airline on reason and duration of delay
- Acknowledgement receipt of baggage received
- Trip Cancellation / Curtailment
- Medical Report and other medical documents / Death Certificate
- Proof of relationship (if due to sickness, injury or death of related person)
- Written advice or medical certificate from a Registered Medical Practitioner to cancel / curtail trip
- Original tour booking invoice / receipt
- Travel agent and / or airline’s confirmation of the refund amount
- Original invoice / receipt for charges incurred in amending or purchasing additional air ticket (for trip curtailment)
- Travel Delay or Travel Misconnection or Overbooked Flight or Flight Diversion
- Written confirmation from carrier / airline on reason and duration of delay, overbooked flight, travel misconnection, and / or diversion
- Air ticket and Boarding pass
- Loss of Home Contents due to Burglary
- Copy of police report lodged within 24 hours upon discovery
- Invoice of damaged items / quotations
- Original photographs of damaged items
- Personal Liability
- Do not admit any liability or make any offer, promise or payment without our prior consent
- Forward all correspondence / documents from third parties concerning the accident to us immediately
- Copy of police report lodged (if applicable)
- Personal Accident, Medical, Dental and Other Expenses
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We will contact you for any additional documents that may be required.
Claim Form
You may like to submit your claims online. Kindly note that it may take longer to process a claim if we require additional information or documents from you. For any claims enquiry, amendment of details or submission of supporting or original documents, please email our friendly claims officers at claims@hlas.com.sg with our acknowledgement reference number – MTC/YYYY/000000.
We will keep you updated on your claim by email. You can also call our hotline 6922 6003 to check on your claim.
Thank you for insuring with us.
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