Reaching Out To You: HL Assurance Pte. Ltd. (“HLAS”) is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad (“HLFG”), a public listed company in Malaysia.
Main Responsibilities
Reporting to the CEO, you shall be responsible to:
- Oversee claims daily operations, Analyse and administer insurance claims portfolio
- Manage a team of Claims Executives/ Officers and Claims Assistant, monitor and assess the staff performance, provide guidance and training to them where necessary to enhance development opportunities
- Approve claim settlement within designated authority limit
- Manage all claims reserving matters, e.g. monthly financial closing and actuarial reporting
- Drive claims process improvement and quality customer service improvements in the entire claims process so as to enhance customer satisfaction
- Ongoing review the quality of services received from service providers, e.g. loss adjusters, investigators, lawyers and car workshops.
- Manage the recovery system and ensure that all legitimate recoveries are executed and followed through thoroughly promptly
- Ensure risk management culture, infrastructure and processes are in place and reviewed continuously within the claim team to ensure that business risks are effectively managed
- Work closely with respective Head of Departments, e.g. Underwriting and Operations team, to provide recommendations to improve product and pricing
- Ensure timely submission of claims management information and statistics as required by the statutory boards or by Management requirements
Job Requirements
- A recognized Diploma or Degree / ACII / AMII or equivalent discipline or professional qualifications in General Insurance
- At least 6-8 years of operational experience and knowledge in claims handling and audits
- Good understanding of risk management, intermediary market place, international and local market trends and developments
- Excellent analytical and decision making skills, meticulous and detailed
- Independent and a fast leaner, able to grasp processes and system quickly
- Good presentation, interpersonal, communication and leadership skills
- Able to work within dateline and under pressure
Other Information and Benefits
- 5-day work week (Mon- Fri, 9 am – 6 pm)
- Walking distance from Tanjong Pagar MRT
- Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.
Your Career, Our Passion – COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries to hr.career@hlas.com.sg NOW.
(We regret that only shortlisted candidates will be notified)
Company Information
HLAS is a member of Hong Leong Group, a leading conglomerate based in Malaysia with diversified businesses in banking and financial services, manufacturing and distribution, property development and investments, hospitality and leisure, and principal investment with presence in Asia, Europe, North America and Oceania. We are also a member of General Insurance Association (GIA) in Singapore. Our products include Travel, Fire, Home Contents and Motor. (Find out more about us at www.hlas.com.sg)
HLFG is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad. The Group’s Financial Services companies provide a broad spectrum of financial services – banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.
Malaysia
Hong Kong